Privacy policy

This Privacy Policy explains how Yaari Express ("we", "us", "our") collects, uses and protects your personal information when you visit our website, send an enquiry, join our community or travel with us. By using our website or services, you agree to this policy.

Information we collect

• Contact details: name, mobile number, email address and city
• Trip details: the trips, departure dates, room type and number of travellers you are interested in
• Community details: your Instagram handle, talents and anything you choose to share when joining the Yaari Squad
• Booking details: ID proof, age, emergency contact and any health information you share so we can run the trip safely
• Technical details: basic information such as browser and device type, used to keep the website secure and working

How we use your information

• To reply to your enquiries on WhatsApp, phone or email
• To confirm bookings, share trip details and add you to the trip WhatsApp group
• To arrange stays, transport and permits with our partners
• To contact you about community activities, if you joined the Yaari Squad
• To send updates about new trips and offers. You can opt out anytime.
• To meet legal, tax and safety requirements

Sharing your information

We never sell your personal information. We only share what is needed with:
- Hotels, transport operators and local partners who run parts of your trip
- Government authorities, when required by law or for permits
- Service providers who host our website and communications, under confidentiality

Photos and videos

We take photos and videos during trips and community events and may share them on our website and social media. If you don't want to appear, tell your trip captain or write to us and we'll remove content featuring you.

WhatsApp groups

When you book, you may be added to a trip WhatsApp group with fellow travellers. Your name and number will be visible to group members. You can leave the group anytime.

Data security and storage

We store your information on secure servers and only allow access to team members who need it. We keep it only as long as needed for the purposes above or as required by law.

Your rights

Under the Digital Personal Data Protection Act, 2023, you can ask us to access, correct or delete your personal information, or withdraw consent for marketing messages. Email us at official.yaariexpress@gmail.com and we'll respond within a reasonable time.

Cookies and third-party services

We use Google Analytics to understand how visitors use our website, such as which pages are popular and how people find us. Google Analytics uses cookies and collects information like your device, browser, approximate location and pages visited. We do not use this to identify you personally, and we do not use advertising cookies. You can block cookies in your browser settings or use the Google Analytics opt-out browser add-on. Our website also loads fonts and maps from Google.

Age

Our trips and community are for people aged 18 and above. We don't knowingly collect information from anyone under 18.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact us

For any privacy question or complaint:
- Email: official.yaariexpress@gmail.com
- Phone: 8851650512
- Address: Noida Sector 2