We know plans change. Here's how cancellations and refunds work for Yaari Express trips. If a trip page shows its own cancellation policy, that trip's policy applies.
Cancellation by traveller
Charges are calculated from the date we receive your cancellation request in writing, on WhatsApp or email.
- 30 days or more before departure: full refund minus the booking amount
- 15 to 29 days before departure: 50% of the trip cost refunded
- 7 to 14 days before departure: 25% of the trip cost refunded
- Less than 7 days before departure, or no-show: no refund
Change your batch instead
Can't make it? You can move to another batch of the same trip once, free of charge, if you tell us at least 15 days before departure and seats are available. Any price difference or batch surcharge applies. You can also transfer your seat to a friend before departure.
Cancellation by us
If we cancel a departure because of low numbers, safety or any other reason in our control, you can move to another date or get a full refund of the amount paid.
Weather and situations outside our control
If a trip is cancelled or cut short because of weather, natural events, road closures, government orders or other situations outside our control, we will try to offer an alternate date or travel credit. Refunds in such cases depend on what our partners return to us, and amounts already spent on stays and transport may not be refundable.
Leaving a trip midway
No refund is given for unused services if you leave a trip early or are removed for breaking our code of conduct.
How refunds are paid
Approved refunds are paid to the original payment method within 7 to 10 working days.
How to cancel
Send your request with your name, trip and departure date to official.yaariexpress@gmail.com or on WhatsApp at 8851650512.
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